PUMPKIN FACTOR FAQ
PRINT OUT your original confirmation email and bring it with you to the venue. Can’t find your email confirmation? Have it resent by selecting your city and entering the email address used for purchase HERE
There is an important “INFO Packet” link and a required Waiver download link at the bottom of each cities event page. You can access this information anytime by visiting your specific city via the LOCATIONS tab in the menu bar. This “Info Packet” may be updated with new info the week of the event.
Parking is $0 – $10 (cash only) per vehicle, depending on the venue. Check your event city’s event page or “INFO PACKET” for specific pricing. You must park in the area designated by our event permit only. No parking on streets or roads or adjacent lots allowed. Absolutely no “walk-ins” from outside the event parking area will be permitted to participate in any Pumpkin Factor event, no exceptions.
Spectator passes are $10 cash and are available the day of the event at the venue. Spectators have access to the Festival Area Only (start and finish line) – No Course Access. Course sight lines and obstacle visibility is limited and not guaranteed. Children 13 and under are admitted Free (as spectators) into the festival area. All spectators must sign the liability waiver to access the venue. See waiver download link below. No Pets Allowed.
You should arrive at least one hour before your wave time. The registrant on file must match a photo I.D. Checking in to the run requires a photo ID and completed participant waiver.
All registered runners will be issued a wave time specific bib assigned to your purchase. You may change your wave time the day of the event at the venue. See the header MAKING CHANGES for more details below
Check-in will remain open until 15 minutes before the last wave of the event.
WHAT TO BRING
We verify your purchased event ticket against your photo identification. You must have your Photo ID.
A completed liability waiver is required to participate. Download one via your cities event page or from the link below.
Bring cash for food, beverages, merchandise, etc
Bring extra water to hydrate before and after your run.
WHAT NOT TO BRING
No Pets, Alcohol, Outside Food, Weapons or Glass allowed.
A supervised bag check service is available and is located in the festival zone. Pumpkin Factor is NOT responsible for any items left anywhere, with anyone (including event volunteers / workers) outside of our Bag Check area. $5 Cash per bag.
Transfer Your Registration to Someone Else (Day of Event Only)
New participant must bring their I.D. and a copy of the ORIGINAL PARTICIPANT’S CONFIRMATION EMAIL to the ‘Post Registration’ line at the registration tent. Arrive at least one hour prior to their desired wave time, $15 fee (cash only) to make this change. Please note, the transfer option is available the day of the event only.
Change Your Wave Time (Day of Event Only)
Please arrive one hour prior to the wave time you want to run in, and head to the ‘Post Registration’ line at the registration tent. The fee is $15 fee (cash only) to make this change. Please note, the wave time change option is available the day of the event only.
Change Event Locations
You may switch event locations up until registration closes for your current location. You may change to another event that is currently on sale. Deferments for a future, unpublished event may be an option but is not guaranteed. No credits or refunds are offered for an event day no-show.
There is a $10 administrative fee to switch venues. A promo code will then be emailed to you so that you can register at the new location. Please use the following link to make this change:
THE BOLD PRINT
- NO REFUNDS under any circumstances.
- All participants must print, sign & bring your waiver of liability.
- All adult participants must bring a Photo I.D. to registration tent for check in.
- Prices are subject to change without notice.
- Event date and location are subject to change.